Canada Shipping FAQ

Will I incur any additional fees?

No, all packages are shipped Delivered Duty Paid (DDP), meaning that all import duties, taxes, and associated fees are covered prior to shipment. This ensures a seamless delivery process with no unexpected costs upon arrival.

What is the shipping timeline to Canada?

All orders require a 24-hour processing time. Orders placed after 12:00 PM Central Time (US) will be processed the following business day. Orders placed on Fridays after 12:00 PM Central Time (US) will ship on Monday unless there is a federal holiday, in which case they will ship on the next business day.

Typically, shipments to Canada arrive within 6 to 9 business days, though occasional delays may occur. If you have any questions about your expected delivery time, please feel free to contact our customer service team at cx@korrectlife.com.

What if my package is delayed at customs?

Since DDP shipments have already accounted for taxes and duties, they generally clear customs smoothly. However, delays may occur due to inspections. Should your package experience a delay, please reach out directly to the carrier or contact our customer service team for further assistance.

Can I track my international shipment?

Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier's website.

Can I return my order?

For information regarding returns, please refer to our Refund Policy Page.

Who can I contact if I have issues with my shipment?

If you have any shipping-related inquiries or concerns, please contact our customer service team at cx@korrectlife.com. We are happy to assist you with any issues regarding your order.